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OUR SERVICES

Ring size is as important as the ring itself. A graceful and comfortable fit will enhance the bond to that elegant ring. GLAMIRA will not give up until you are satisfied in all aspects, therefore we offer free resizing to your non-engraved or engraved ring one time free of charge within the first 60 days of receipt of your product. Custom or modified products (special orders that have been designed and/or produced to customer specifications) are not eligible for free resizing.

For further information, you can read our Return Policy by clicking here. If you need further assistance, please don't hesitate to visit our Contact Us page. Our team will be more than happy to assist you!

Deliver an intimate or a personal message with a free engraving and furnish the lifetime present with a sentimental value. Make her feel special and exclusive - just like her ring.

GLAMIRA will engrave your ring for free when you select this option during your purchase. You can choose from four different fonts and include special symbols like hearts or infinity. The maximum number of symbols you can type in is 25 - including spaces, icons and letters.

GLAMIRA stands out in the sector with an attractive lifetime warranty. Wedding or engagement ring is a purchase of a lifetime, therefore we want to assure that you receive the top quality product with a satisfying guarantee. Lifetime warranty applies to all GLAMIRA jewellery, because we are confident about our products. In case of any manufacturer’s defect, GLAMIRA will examine the product and will gladly repair it for you. Please refer to our return policy for more details.

Jewellery is delicate and requires extra care while in delivery. GLAMIRA offers complementary & insured shipping on all orders for loss or damage in transit. Once the order leaves our premises, you will be provided with a tracking number to track your delivery.

We recommend you to open your package and inspect it for damage and the contents. If you detect any damage please file a damage claim and reject the receipt of the delivery.

If you are not satisfied with your order, you are welcome to return your item to GLAMIRA either for a refund, resizing, engraving or repair request. Submit return order form which can be filled just in a couple of simple clicks. Print it out and send it back with the item. Once the return order form is submitted, you will receive the instructions to your email address on how to proceed with the return. Please read through our return policy before sending the item back to us.

GLAMIRA recognizes the importance of the special moment you treasure, especially with each detail that matters therefore a stylish & free gift box is sent to you with your purchase.

In 2012, we started to design and develop our own products. Entering the international market, utilization of specialized in-house gemologists to maintain professional service and embrace highest-standard quality was necessary. Our experts in the field of gemology hand-picks each gem that we use and confirms the quality standards that we aim to offer at all times.

GLAMIRA understands the need for perfection in every little detail when the special moment is near. Ring size is as important as the ring itself and GLAMIRA stands by you when you need it the most.

Feel free to order a free ring sizer by clicking here or simply write us an email to service@glamira.africa including your name and your address with a subject "Order a ring sizer". You can also order a free ring sizer on every product page, right under the price section where it states: “FIND YOUR RING SIZE”.

How to Redeem Your Coupon Code

Participate in campaigns via our newsletter or take part in Facebook campaigns via our Facebook Fanpage to get coupons.

Redeem Coupon

- Only one coupon can be redeemed per order.

- Coupons can only be redeemed before the order is completed.

- A coupon cannot be exchanged for cash.

Validity

- Gift coupons are redeemable for a limited period of time only. The period of validity can be seen on the coupon or the respective campaign.

Returns

- It is generally possible to return articles purchased with gift coupons.

- If, for any reason, you would like to return an article purchased with a gift coupon, you will receive your additional payment in the form of a credit to your Glamira client account.

Coupons and Discount promotions

- We offer you numerous promotions for different occasions the whole year round.